Shipping Policy

Last updated: August 1, 2026

At Farm Couture, we carefully prepare each order for its journey to you. Please review the information below regarding order processing, shipping, delivery, and missing packages.

Complimentary Standard Shipping

Farm Couture offers complimentary standard shipping on all eligible U.S. orders.

No promotional code is required. Complimentary shipping will be applied automatically at checkout.

Expedited shipping options, when available, may be selected at checkout for an additional charge.

Order Processing

In-stock orders are typically processed within 2–3 business days, excluding weekends and holidays.

During product launches, seasonal promotions, holidays, or periods of unusually high order volume, processing may take slightly longer. Processing time is separate from the carrier’s estimated transit time.

Once your order has shipped, you will receive an email containing tracking information.

Estimated Delivery

Standard U.S. shipping typically arrives within 3–7 business days after the order has been processed, depending on the destination and carrier.

Delivery dates shown at checkout or provided by the carrier are estimates and are not guaranteed unless a guaranteed expedited service has been specifically purchased.

Farm Couture is not responsible for carrier delays caused by severe weather, transportation interruptions, natural disasters, labor disruptions, or other circumstances outside our reasonable control.

Expedited Shipping

Expedited shipping may be available for an additional charge at checkout.

Expedited delivery estimates begin after the order has been processed. Purchasing expedited shipping does not eliminate Farm Couture’s standard order-processing period unless otherwise expressly stated.

Expedited shipping charges are nonrefundable once an order has shipped.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please contact us as soon as possible if you notice an address error. We will make reasonable efforts to update the address before shipment, but we cannot guarantee changes once an order has entered processing or has been transferred to the carrier.

Farm Couture is not responsible for delays, losses, or additional shipping expenses caused by an incorrect or incomplete address provided by the customer.

If a package is returned to Farm Couture because of an incorrect address, refusal, or failure to retrieve the shipment, the customer may be responsible for the cost of reshipping the order.

Multiple Shipments

Orders containing multiple items may occasionally arrive in separate packages.

When an order is divided into multiple shipments, available tracking information will be provided for each package. Customers will not be charged additional standard shipping because Farm Couture chooses to divide an order.

Preorders and Backordered Items

Products identified as preorder or backorder items will include an estimated shipping timeframe on the applicable product page.

When an order contains both in-stock and preorder merchandise, the items may ship together when all products become available or may be shipped separately at Farm Couture’s discretion.

Estimated preorder and backorder dates may change because of manufacturing, customs, freight, or other circumstances. If a material delay occurs, we will contact the customer with an updated estimate and available options.

Shipping Delays

We make reasonable efforts to ship orders within the timeframe stated in this policy or on the applicable product page.

If we are unable to ship an order within the promised timeframe, we will notify the customer and provide an updated shipping estimate. When required, the customer may consent to the delay or cancel the unshipped order for a refund.

Packages Lost in Transit

A package may be considered lost in transit when tracking does not confirm delivery and the carrier cannot locate or complete delivery of the shipment.

Please contact Farm Couture if tracking has not updated for an unusual period or the package has not arrived within the expected timeframe.

Farm Couture will review the tracking information and, when appropriate, work with the carrier to investigate a package that appears to have been lost before delivery. Confirmed lost-in-transit orders may be replaced or refunded, subject to product availability and the results of the carrier investigation.

Packages Marked Delivered

If tracking shows that a package was delivered but you cannot locate it, please:

• Confirm that the shipping address on the order is correct
• Check all doors, porches, mailrooms, parcel lockers, garages, and other delivery areas
• Ask household members, building staff, and nearby neighbors whether they accepted the package
• Allow up to 48 hours, as some packages may be scanned before final delivery
• Contact the carrier directly and begin a missing-package or misdelivery investigation

When tracking confirms delivery, the customer is responsible for initiating the missing-package inquiry with the carrier.

Farm Couture will provide reasonable supporting information when requested, but a delivery scan does not automatically qualify an order for a refund or replacement.

If the carrier confirms that the package was delivered to the wrong address or otherwise mishandled before successful delivery, Farm Couture will review the matter and determine the appropriate replacement or refund.

Farm Couture is not responsible for packages that are confirmed to have been correctly delivered and are subsequently lost, misplaced, or stolen.

Delivery Security

Customers are responsible for selecting a secure delivery address where packages can be received safely.

For higher-value orders, Farm Couture may require a signature or use an enhanced delivery-confirmation service. We may also require signature confirmation for addresses associated with previous missing-package reports.

If signature service is used, the customer is responsible for arranging receipt or retrieval of the package according to the carrier’s instructions.

Damaged Packages

If your merchandise arrives damaged, please contact Farm Couture promptly and include:

• Your order number
• Photographs of the exterior packaging
• Photographs of the shipping label
• Photographs showing the damage to the merchandise

Please retain all original packaging until we have reviewed the issue, as the carrier may require it as part of an investigation.

International Shipping

International shipping availability, rates, duties, taxes, and delivery estimates will be displayed at checkout when international delivery is offered.

International customers are responsible for applicable customs duties, import taxes, brokerage charges, and other government-imposed fees unless expressly stated otherwise at checkout.

International delivery delays caused by customs processing are outside Farm Couture’s control.

Returns and Exchanges

Return shipping, exchanges, and refunds are governed by our separate Returns & Exchanges Policy.

Complimentary outbound shipping does not mean that all return shipping is complimentary. Eligible exchanges and store-credit returns include a prepaid return label. A return-shipping fee applies to refunds issued to the original payment method, as described in our Returns & Exchanges Policy.

Contact Us

Questions regarding shipping or delivery may be directed to:

Farm Couture
Email: hello@farm-couture.com